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A vendor-provided case study; benefits of Centra add up at global accounting firm Grant Thornton.(Solutions)(Company Profile)

Publication: T&D
Publication Date: 01-MAY-04
Format: Online - approximately 1590 words
Delivery: Immediate Online Access

Article Excerpt
It's Monday at 10 a.m. in Chicago, and David Holyoak, chief information officer and partner at Grant Thornton, is reviewing his notes for a four-hour meeting scheduled to start in about an hour with partners at the company's New York office. Normally in this situation, he'd be on a plane its...

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...making final approach to LaGuardia airport. But instead of making a business trip that could devour several days of Holyoak's time and drain thousands of dollars from the firm's business travel budget, Holyoak can now attend the meeting virtually without ever leaving his Chicago office. It is made possible by Centra Software's real-time online collaboration software, which was deployed throughout Grant Thornton in the fall of 2000.

Grant Thornton is a leading global accounting, tax, and business advisory organization that serves public and private middle-market clients through 50 offices in the United States. Grant Thornton International serves clients through more than 585 offices located in 110 countries. Volatile business travel costs and increasing demands on employees' time were two key factors that compelled Grant Thornton to pursue a solution to create a virtual learning and real-time collaboration environment throughout the organization.

Holyoak first became aware of Centra's solution in 1999, when he launched a search for a Web-based communications technology that was Y2K compliant and could integrate seamlessly with Grant Thornton's existing network infrastructure. As soon as Holyoak saw a demonstration of Centra, he recognized that...

NOTE: All illustrations and photos have been removed from this article.



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