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...administrative

Curry began by working with Schwan's Administrative Assistant Learning Council to determine the most important competencies for successful senior-level assistants. The council, made up of seven executive administrative assistants, created the Administrative Assistant Development Program and, after studying models for executive assistants, selected 29 key competencies. A competency assessment survey was developed and sent to each high-level executive and executive administrative assistant for completion. Curry then embarked on a search for a program that could provide quality training in a cost-effective manner consistent with an aggressive rollout schedule. After narrowing down to three potential vendors, conducting thorough discussions with clients, and personally getting acquainted with the suppliers, Curry chose Office Dynamics Ltd.--in particular, its Star Achievement Series, authored and taught by Joan Burge,...

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