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Customers may lie, but still we love them.

Publication: Westchester County Business Journal
Publication Date: 19-SEP-05
Format: Online
Delivery: Immediate Online Access
Full Article Title: Customers may lie, but still we love them.(COMMON-SENSE BUSINESS)

Article Excerpt
One of the things I love most about the new Fox program "House," aside from the edgy, sarcastic humor, is the oft-stated thesis that patients constantly and consistently lie to doctors who are trying to help them.

Well, of course, they do. Doesn't everybody? Take, for instance, your own customers. You send...



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