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ERP, SAP, CRM, B2B-middleware's the key: as service centers upgrade their management systems, they may find a need for middleware products to help solve their integration problems.

Publication: Metal Center News
Publication Date: 01-JUL-05 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Many service centers have invested in new software targeting the areas that offer the biggest gains in productivity. Such investments have focused on maximizing return from materials, managing just-in-time inventory and connecting production (from inquiry to shop floor to delivery) to office (stock, customer data, accounts, etc.).

To that end, the metals service center industry appears to be making a huge move in data processing from a variety of accounting systems to ERP (enterprise resource planning) and SAP. This trend is not without grief and huge real costs in systems and retraining.

SAP itself is a 30-year-old company based...

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