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Supervision woes.

Publication: Industrial Management
Publication Date: 01-MAR-04
Format: Online
Delivery: Immediate Online Access
Full Article Title: Supervision woes.(personnel perspectives)

Article Excerpt
How are supervisors chosen? Do they have a background of supervisory skills, a proven track record in running a department? In most cases, people chosen to be supervisors are those who perform well in their departments. The skills they have usually have no bearing on their ability to supervise people. A classic case was related to me by a young woman who is part of the secretarial staff of a small company.

Eight secretaries report only to their individual bosses but have to cover for each other and share responsibilities to keep the office running smoothly....

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