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Take the time to really check software vendors' references; probing beyond the cursory response can yield useful information from a software vendor's customers.

Publication: Metal Center News
Publication Date: 01-JUL-05 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Editor's note: This article was contributed by the experts at Compusource Corp.

When shopping for a new system, service centers too often fail to utilize one of the most reliable predictors of a successful implementation: the software vendor's references.

Typically, evaluating the software for fit and function is the first step towards making a purchase. After an initial "overview" type demonstration, the service center should provide the vendor with actual samples of data representing real everyday inventory and transactions. Watch the vendor run the data through each software package. This process--along with other factors, such as the available budget--will help narrow the choices down to...

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