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The circle game.

Publication: The Register-Guard (Eugene, OR)
Publication Date: 25-JUN-04
Format: Online - approximately 303 words
Delivery: Immediate Online Access
Full Article Title: The circle game.(Editorials)(Symantec outsources local call center's work)(Editorial)

Article Excerpt
Byline: The Register-Guard

Add Stream call center's 206 soon-to-be-laid-off employees to the list of local residents who fervently hope Royal Caribbean Cruises sails into Eugene-Springfield with a new 300-worker reservations center.

But be forewarned: The call center industry is the poster child for the great outsourcing debate. What goes...

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