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Call center laying off 206 workers.

Publication: The Register-Guard (Eugene, OR)
Publication Date: 24-JUN-04 		Format: Online - approximately 909 words
Delivery: Immediate Online Access
Full Article Title: Call center laying off 206 workers.(Business)(The company that took over work outsourced by Symantec now has lost the contract to an undisclosed competitor)

Article Excerpt
Byline: Christian Wihtol The Register-Guard

In a blow to Lane County's economy, 206 employees at Eugene software call center Stream were told Wednesday that they will lose their jobs before the end of the summer.

At a mass staff meeting, Texas-based Stream told Eugene workers that the company had lost a key contract to provide customer support for Symantec software products, and that it would lay off the workers effective Aug. 23. That gives workers the 60-day notice required under federal law for large-scale layoffs.

The Stream office is on Broadway in downtown Eugene. Aside from providing modest-paying jobs and training to about 300 workers, the office is a source of business for downtown Eugene retailers.

"There's a lot of surprise, a lot of anger, irritation," one Stream employee said. "What the hell are we...

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