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What should you consider in an information capture solution?(Buyers Guide)

Publication: KMWorld
Publication Date: 01-JUL-05
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Information capture is typically used in two common business scenarios:

* Archiving: Capturing and saving content after a business process has been completed, typically for shared access or for compliance with regulations; and

* Driving a business process: Capturing business-critical...

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...content, extracting key information and delivering it into a business process to initiate or drive that process forward. This content may also be archived.

Whether your capture system will be used for just one of these scenarios or both, there are critical factors you should consider up-front when selecting a solution.

Interoperability

Front-end: Your solution should be able to collect content from a wide variety of sources such as scanners, MFPs, e-mail and e-docs. You cannot guarantee how data will come into your organization, and you need a single solution for collecting, abstracting and...

NOTE: All illustrations and photos have been removed from this article.



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