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Cutting waiting time is Duggan's prescription for DMC.

Publication: Crain's Detroit Business
Publication Date: 01-MAR-04 		Format: Online - approximately 651 words
Delivery: Immediate Online Access
Full Article Title: Cutting waiting time is Duggan's prescription for DMC.(News)

Article Excerpt
Byline: Katie Merx

Detroit Medical Center CEO Michael Duggan is attacking waiting times for emergency treatment, laboratory tests and surgery as a key strategy for attracting patients to the hospital system.

Plans to cut the budget deficit in half this year and generate income in 2005 depend on it.

Doctors say the prognosis is positive.

When Duggan took the helm at the DMC in January, he set his sights on saving the nine-hospital academic medical system by increasing patient volume. The first short-term goal was to increase February patient volume by 1 percent. More than half...

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