...could learn about the role of texts in this organization. Guiding her study were the following questions:



How do texts, and particularly generic texts, help people in various organizational roles to generate knowledge? How are texts used to create and occupy positions of power? What does this use of texts tell us about genre? How does power affect the generation of text? (p. 10)

For raising these important questions,...

NOTE: All illustrations and photos have been removed from this article.



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