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Now that I think of it, empathy counts in dollars and cents.

Article Excerpt
As you begin reading this article, you may think it's pro-worker, or you may not--but if you do, bear with me to the end. I believe it takes all of us--employers, employees, medical professionals, vocational rehabilitation counselors, adjusters--and yes, even the lawyers--to make the workers' compensation system in our state work well for employers and employees. People who work with workers' compensation on a daily basis are tired of hearing me harp on our "workers' compensation family" but that is what we are. A family--a community of interests--tasked with providing compensation for injured workers. A community of interests may sound esoteric, but a community of interests is idiomatic of empathy. And empathy counts in dollars and cents. And thinking about empathy and the community of interests that you and your employees share may help you, as employers, and may save (and make) you some money.

Workers' compensation has become a "dirty word" in the business community. There are many reasons. First and foremost, premiums are on the rise. A second reason is the genuine belief that many workers' compensation injuries are not...

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