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Destination Benchmarking: Concepts, Practices and Operations.(Book Review)

Publication: Journal of Leisure Research
Publication Date: 01-JAN-05
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Destination Benchmarking: Concepts, Practices and Operations. Metin Kozak. Oxon, UK: CABI Publishing, 2004

Academic books on tourism have taken off like "hot cakes" in recent years. North America has seen a remarkable growth in the breadth and depth of books on tourism. However, Europe by...

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...has seen even greater growth. Destination Benchmarking, published CABI of England, and authored by Kozak of Turkey, demonstrates the strength in the Europeans who study tourism. This book, in particular, fills a need for business-oriented knowledge and strategy for academicians and professionals. While benchmarking is not a new concept, it is very important in today's competitive marketplace. Kozak recently (2000) completed his Ph.D. dissertation on this topic and shows critical thinking and crystallizing of the topic of benchmarking. Overall, this book makes a genuine contribution to tourism studies and can also aid those in other related fields such as park and recreation management in developing and implementing a benchmarking system.

This book is strong in several areas. First, the focus of the book is on destination...

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