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Brake time? If you work your employees to the bone and still aren't seeing any rise in productivity, speed may not be the only answer.

Publication: Entrepreneur
Publication Date: 01-MAR-03 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Brake time? If you work your employees to the bone and still aren't seeing any rise in productivity, speed may not be the only answer.(Staff Smarts)

Article Excerpt
Ever since scientific management guru Frederick Winslow Taylor started timing assembly-line workers with a stop-watch in the 1800s, there's been a push to work faster.

Today, many employees are slaves to the clock. For employers, meanwhile, it's tempting to push the envelope, especially when they can't raise prices. Why require employees to take 120 calls per day when they can handle 140? Why should they make 10 widgets per hour when they can make 16?

So far, the push for productivity has worked: According to the Bureau of Labor Statistics, manufacturers boosted productivity 9.4 percent during the first quarter of 2002, while retailers have increased productivity 18.2 percent annually since 1997. In October, Federal Reserve Chairman Alan Greenspan says recent increases in productivity could be the largest in 30 years....

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