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...jobs, industry observers are taking notice. The Small Business Administration says the U.S. has about million small businesses, and many observers believe that a majority of these firms are interested in workforce mobility. In fact, the Yankee Group predicts that SMB wireless spending will grow an amazing 93% this year, and that number could keep climbing. On a strategic level, approximately 80% of your small business colleagues now feel that it's important to stay connected while out of the office, according to a recent study released by Hewlett-Packard.
Many small businesses see wireless as a way to create service differentiation, redesign business processes, attract and retain top performers, and increase productivity for valuable workers. If you own a smaller firm, you have probably investigated wireless and you may already have investments in mobile technology. As you've looked at wireless, you've probably learned that choosing the right wireless solutions for your business can be somewhat challenging. Matching the right wireless devices and services to the needs of your increasingly mobile business can be difficult--even daunting--so we have developed a simple "thinking tool" known as the Small Business Mobility Matrix to help small businesses examine workforce mobilization (see Figure 1).
The Small Business Mobility Matrix
The matrix is a straightforward tool intended to help small businesses examine and categorize their wireless needs as they think about how best to set up a mobile workforce. The matrix breaks down mobility needs versus skill specialization in an attempt to look at connectivity options and possible solutions for individual employees, key groups of workers, and/or the small business overall. There is not an exact mobile formula for small businesses, but once you begin thinking about your company's unique wireless needs and asking the right questions, you will be on track to mobilizing your employees and maximizing the productivity of your best people....
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