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...by dialing a single number? They were assuming that people wanted to be reachable no matter what (which was a mistake, but that's beside the point). The calling party would dial the number, and it would begin ringing first at the home, then at the business phone, then at the mobile phone, eventually winding up at the receiving party's voice mail. But it wasn't good for either party. Attempts to program the service to ring through properly weren't terribly easy in the initial setup, and making any additional changes to accommodate a new number or re-route calls were exercises in futility for all but the most patient users.
Find me/follow me survived of course, because there were those few people who could make it work, but it certainly didn't become popular. Just how many people do you know who use it now? Probably not many. Every carrier offered it, and every carrier failed to sell it successfully. But find me/follow me is getting new life as the result of universal user interface (UUI) technologies, and being reachable (or choosing not to be reachable) anywhere is just the beginning.
With 20/20 hindsight, carriers now see why the find me/follow me service was unsuccessful...
NOTE: All illustrations and photos
have been removed from this article.
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