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...your organization, is dependent on integrating these different tasks throughout your entire business and with ERP systems.
Business process management (BPM) is a term that many organizations are using as a means to solve the challenges facing a company's procedural needs in tying these different operations together. However, as technology vendors are establishing BPM solutions, they often fail to focus on the entire organization, leaving certain segments of the enterprise fragmented and fending for themselves.
By understanding BPM as a philosophy and concept, not a technology solution, companies can bring the employees and processes that live outside of your ERP system into the organization.
Executive Overview
Companies first turned to ERP solutions in an attempt to capture data and information associated with their business processes. However, the expectation that ERP solutions could impact all the processes required to run a business efficiently has never materialized.
With the typical ERP solution only reaching approximately 15% to 20% of an organization, ERP never matured into a solution for the entire "enterprise." This failure created a boom in the development of technology solutions claiming to do what ERP could not, provide a complete BPM technology. However, without a clear definition of BPM, these new solutions provide functionality all over the spectrum and have further confused the philosophy of true BPM.
The goal of BPM should not only focus on solving processes through technology, but also initiate a cultural shift within a company, encouraging the sharing of...
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