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...community specialist, used technique with participants that he called "jumpstart storytelling." The technique harnesses diverse ideas and fosters discussion about what's important--constructive conversations, as he described them.
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Kahan effectively used the technique at the conference with a group of 100 to leverage their ideas about what's "uncertain, unknown and in need of a breakthrough in the knowledge management world." Within 30 minutes, some key themes emerged, such as how to deal with knowledge assets walking out the door as many in the work force retire. He also used the jumpstart storytelling technique with a small workshop of practitioners who identified and then discussed the following key issues:
* Next-generation KM--What is world-class KM and...
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