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Connecting Islands of information: content management for ERP.(Best Practices in Customer Relationship Management)(enterprise resource planning)

Publication: KMWorld
Publication Date: 01-MAY-04
Format: Online - approximately 672 words
Delivery: Immediate Online Access

Article Excerpt
"No man is an Island ... every man is a piece of the Continent, a part of the main."

--John Donne, c.1624

In a cross-functional business world, John Donne's famous maxim, "No man is an island," resonates more strongly than ever. Today, every business task seems to require multiple of...

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...types information from multiple sources. Unfortunately, when it comes to enterprise resource planning (ERP) systems, much of this information still exists as separate "islands" in a vast sea of corporate information.

What business people need is a single, intuitive interface to all different kinds of information, both structured and...

NOTE: All illustrations and photos have been removed from this article.



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