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Austria''s UTA Telekom AG deploys Amdocs ClarifyCRM; Amdocs ClarifyCRM delivers single view of customers to improve efficiency and effectiveness in UTA contact center.

Publication: M2 Presswire
Publication Date: 31-OCT-03
Format: Online - approximately 652 words
Delivery: Immediate Online Access

Article Excerpt
M2 PRESSWIRE-31 October 2003-Amdocs: Austria's UTA Telekom AG deploys Amdocs ClarifyCRM; Amdocs ClarifyCRM delivers single view of customers to improve efficiency and effectiveness in UTA contact center(C)1994-2003 M2 COMMUNICATIONS LTD

RDATE:10302003

ST. LOUIS, MO - Amdocs (NYSE: DOX), the world's leading provider of CRM and billing, today announced the successful deployment of Amdocs ClarifyCRM at UTA Telekom AG, Austria's leading alternative provider of telecommunication and e-business services. Supporting more than 520,000 business and residential customers, UTA now relies on Amdocs ClarifyCRM in the customer contact center to increase operational efficiency, streamline business processes, and improve the...

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