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...and are perpetual hunters of insight.
Great training leaders also demonstrate their passion for learning by constantly asking questions of managers and other employees about the customers' experience. These leaders believe that what people see them do is more important than what they hear them say.
Curious people who drive discovery come from atmospheres that are quick to champion and slow to chastise. The experience of support comes when training leaders spend time running interference, providing important resources, and using valuable time to listen and learn about employee needs and requirements.
Great training leaders are clear about their expectations and are enthusiastic about communicating them. They set powerful tone when they show they're willing and able to learn out loud, as well as encourage others in never-ending discovery.
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Leaders are more powerful role model when they learn than when they teach.--Rosebeth Moss Kantor
Those lines sharpened our observation of the characteristics of great training leaders. With the preoccupation of the training community on, product, program and paraphernalia, it's time to take a fresh look at the importance training leaders play in facilitating powerful and productive human resource development.
Great training leaders nurture the spirit of curiosity and are perpetual hunters of insight. They're continually and noticeably on the prowl for new wisdom. They look around the corners of opportunity, feel the power of discover, and...
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