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Frequent flyers first to try Qantas Voice.

Publication: M2 Presswire
Publication Date: 14-AUG-03 		Format: Online - approximately 367 words
Delivery: Immediate Online Access

Article Excerpt
M2 PRESSWIRE-14 August 2003-QANTAS AIRWAYS: Frequent flyers first to try Qantas Voice(C)1994-2003 M2 COMMUNICATIONS LTD

RDATE:08132003

Sydney: Qantas today announced the trial of a new customer service initiative using the latest speech recognition technology to manage telephone enquiries and reduce call waiting times.

The trial of Qantas Voice will involve Frequent Flyer program members...

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