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Smaller, better.

Publication: Crain's New York Business
Publication Date: 19-MAY-03
Format: Online - approximately 107 words
Delivery: Immediate Online Access
Full Article Title: Smaller, better.(Special Report: Small Business)(Brief Article)

Article Excerpt
All three superstores claim that their efforts to woo small business customers are succeeding. But some local business owners say that when it comes to providing service by experienced staffers who know the customers as well as the products, the chains still have a ways to go.

Stephen Siskind,...

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