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eGain Web self-service gets First Great Western''s online customer service on-track; Train operator selects eGain Inform, eGain Mail and eGain Campaign to support its new Information Centre.

Publication: M2 Presswire
Publication Date: 30-APR-03 		Format: Online - approximately 666 words
Delivery: Immediate Online Access

Article Excerpt
M2 PRESSWIRE-30 April 2003-EGAIN COMMUNICATIONS: eGain Web self-service gets First Great Western's online customer service on-track; Train operator selects eGain Inform, eGain Mail and eGain Campaign to support its new Information Centre(C)1994-2003 M2 COMMUNICATIONS LTD

RDATE:04302003

eGain Communications Corp. (.Nasdaq: EGAN), a leading provider of customer service management software and services to the Global 2000, today announced that train operator, First Great Western, has gone live with its online Information Centre, powered by the eGain eService Enterprise Suite. The service provides customers with 24 x 7, quick and easy access to all the information they could need when planning...



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