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etalk''s Quality Management and eLearning Solutions Expand Into the Canadian Call Centre Market; Xentrax is Newest Member of etalk''s Worldwide Business Partner Program.

Publication: Business Wire
Publication Date: 15-APR-03 		Format: Online - approximately 618 words
Delivery: Immediate Online Access

Article Excerpt
Business Editors/High-Tech Writers

Call Centre Canada Show

IRVING, Texas and TORONTO--(BUSINESS WIRE)--April 15, 2003

e-talk Corporation, the global leader of performance impact solutions, today announced Xentrax, a Toronto-based provider of call centre consulting services, has joined etalk's Worldwide Business Partner Program. As a Worldwide Business Partner, Xentrax will provide call centre quality management and eLearning solutions to the Canadian call centre market, which boasts more than 5,000 call centres, approximately 10 percent of the call centres in North America.

"With the increasing number of American-based companies establishing call centres in Canada,...

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