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Advantages and challenges of developing in-house information technology solutions.

Publication: Franchising World
Publication Date: 01-OCT-04 		Format: Online - approximately 854 words
Delivery: Immediate Online Access
Full Article Title: Advantages and challenges of developing in-house information technology solutions.(FW Focus * Technology)

Article Excerpt
Over the last five-to-10 years, the pace of development of technological solutions applicable to all franchised businesses has increased dramatically. Hardware is smaller, lighter, faster and more durable. Software has become easier to use, more intuitive, and responsive to the end-user. Technology has become more pervasive in all areas of business, and franchising has been no exception. The key to the success of any technology initiative is to ensure the technology stays the servant of the system, and does not become the master. That is, the technology exists to support the goals and objectives of the franchise, and is not an end unto itself.

Franchisors and franchisees continue to look for the competitive edge in the marketplace, while simultaneously reducing their costs through technological solutions.

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