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Grooming new technicians is key part of BMW growth.

Publication: Automotive News
Publication Date: 02-SEP-02
Format: Online - approximately 518 words
Delivery: Immediate Online Access
Full Article Title: Grooming new technicians is key part of BMW growth.(Brief Article)

Article Excerpt
BMW dealers must prepare their service departments to handle a 50 percent increase in vehicle sales in the next five years as BMW of North America LLC gears up to top 300,000 units. The growth could strain dealer capacity and aggravate the industry shortage of qualified technicians, said Ed Robinson, who has been executive vice president for operations since June.

Robinson, 47, who began his automotive career as a technician and has worked at BMW since...

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