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...significantly average each attribute customer service among all local service providers.
According to the customer survey results released by J.D. Power and Associates, BellSouth outranked other providers in several areas of customer service, including timeliness in making changes to service requests, concerns for specific problems and thoroughness of information provided in response to questions. In addition, the study revealed that BellSouth service representatives ranked highest on their ability to provide courteous customer service.
"Quality customer care is a critical imperative to our...
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