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On conferences, cabbies, and KM.

Publication: Information Today
Publication Date: 01-JUL-02 		Format: Online
Delivery: Immediate Online Access
Full Article Title: On conferences, cabbies, and KM.(Brief Article)

Article Excerpt
McKellar, Hugh

At the risk of stretching a knowledge management metaphor way too thin, I have a story to tell about a little taxi ride I took while in New York.

The day before InfoToday 2002 began I wanted to pay tribute to the victims of September 11. The hotel doorman got me a cab and told the driver to take me to Ground Zero, adding to me that the fare should be $l0-$12. I repeated my destination to the driver, whose first language curiously enough was English. Before I go any further, let me make one thing clear: Even though I go to New York three or four times a year, I do not know my way around the city--my itinerary is airport, to hotel, to conference, to hotel, to airport. But that said, I did start getting a bit suspicious when the fare reached $ 14--the driver told me it was due to traffic....

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