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Intranets and extranets: Playing the numbers; there is considerable interest in deploying content management software applications. (Behind the Firewall).

Article Excerpt
Having spent a significant part of my career in market research, I collect market surveys squirrel-style, stashing them away just in case they might one day be useful. Over the last few months, a number of surveys on the intranet market have been released, and I thought that it might be useful to highlight the existence of such surveys, as well as to shed light on some of the results.

To start off at an international level, the UK Department of Trade and Industry has been publishing International Benchmarking Studies for a number of years to show how ebusiness activity in the UK compares with other countries, including major European countries, the US, Canada, and Japan. The 2001 study was published last October, and is available through www.onlineforbusiness.gov though registration is required. The methodology used balances the sample to give a view across all sizes of business, from micro to multinational. Chapter 4 sets out some comparison charts of intranet and extranet adoption. The level of adoption in the UK, USA, Canada, Sweden, and Germany stands at about 60%, but France, Italy, and Japan are somewhat lower at around 40%.

On the extranet side, growth has been significant in most countries, but the UK (22%)...

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