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...copy Jack Welch and the GE Way (and some other GE texts) and search through the pages on leadership. Two names keep coming up: Crotonville, GE's corporate university, and Steve Kerr, GE's chief learning officer. Then I go to GE's Website, which is quite impressive. You can order billions of dollars worth of airline engines, make investments through GE Capital, or do like I do: read about GE'S executives, their renowned values, and their leadership.
The site says, "Please email us with any questions." So, I do and ask for more information on GE'S leadership programs. I receive a page the next day, to which I respond, "Not enough. I want more." Surprise! I'm sent Kerr's phone number. Surprise again! I'm put through, and Kerr answers his own phone.
"Hi, Steve," I say. "I'm building a leadership development program for a medium-size company, and I'd like to meet with you to find out what GE does to produce so many...
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