...driving adoption content management because content, e-mail and records management facilitate it. Competition in the content management space is even originating from open-source vendors, many of whom have evolved robust functionality. Content management also has caught the eye of the big platform vendors--some experts predict they will bid for content management companies late this year. That said, don't look for content management to be swallowed by the infrastructure super-vendors. There are plenty of pure-play entrants in the mid-range jockeying for market share, as well as scalable and feature-rich players entrenched in the high end above the fray.

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Content management suites

Content management and spate of related technologies are converging into what Gartner (gartner.com) calls smart enterprise suites (SES). According to the research report, "Magic Quadrant for the Smart Enterprise Suite, 2004," enterprise content management as well as portal vendors are incorporating collaboration, records management, expertise location, business intelligence and analytics, business process management (BPM) and e-mail (for both communication and records management) into their range of functionality.

Traditional content management vendors like Vignette (vignette.com), of course, excel in that area and build their suites on their legacy infrastructure, but are augmenting their portfolios with portal offerings. Meanwhile, portal vendors like Plumtree (plumtree.com) feature new functionality including content management as add-on applications integrated into their portal infrastructure, and excel at tasks native to portals--accessing applications and data through a common interface. Both approaches let users invoke various applications through a portal interface and access content management and closely related applications. Though they may not lead this niche, traditional document management vendors like Documentum (documentum.com) and imaging/workflow vendors like FileNet (filenet.com) are distinctive in that they...

NOTE: All illustrations and photos have been removed from this article.



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