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Article Excerpt
2009 Kitchen Appliances Study(SM) Ranks Kenmore Elite Dishwashers Highest in Customer Satisfaction
HOFFMAN ESTATES, Ill., Nov. 4 /PRNewswire-FirstCall/ -- The Kenmore EliteA' line of dishwashers ranks at the top for customer satisfaction(1), according to a new study conducted by J.D. Power and Associates. The 2009 Kitchen Appliances Study analyzed customer feedback on performance, ease of use, features, style and feel, price and warranty, and ranked Kenmore Elite the highest in customer satisfaction for Dishwashers.
According to the study, which was based on responses from more than 11,000 customers who purchased kitchen appliances, the Kenmore Elite line of dishwashers achieved a customer satisfaction score of 810 on a 1,000-point scale.
"Any product developed by KenmoreA' begins with one simple thing - a customer's need. We listen intently to our customers and translate what we hear into products that deliver on performance, innovation and value," said Betsy Owens,...
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