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Article Excerpt
Operating the second-largest transit agency in a cost-efficient manner, while also providing quality service, is a challenge that requires dedicated and skilled employees.

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The Chicago Transit Authority (CTA) serves the city of Chicago and 40 surrounding suburbs. There are 153 bus routes, eight rail lines and all of the facilities and infrastructure that is required to efficiently provide more than 1.7 million rides per day.

CTA has 10,500 employees. While the bus and rail staff are the public face of the agency, it requires each business unit working in conjunction to ensure CTA meets its goal of providing quality service.

It's important for employees to be aware that the system requires the work of everyone--whether you operate a bus or train; respond to customers' questions and concerns or work to ensure the stations, trains and buses are ready for service each morning.

To provide that service, it is important to maintain the appropriate work levels today and throughout the future.

CTA seeks to train and develop a young workforce and encourage succession planning so that you don't lose institutional knowledge.

CTA has a long history of encouraging upward mobility. Most jobs are listed in-house before being made available to the public. CTA also has a tuition reimbursement program whereby employees who wish to learn new skills or to increase their knowledge in order to advance have an opportunity to do so.

Employment at...

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