|
Article Excerpt
Byline: Lindsey White
This week the shopper is in Reading as a first-time buyer. She has a 20 per cent deposit and would like to know about the mortgage options available.
IFA (Independent), Fox Payne Associates Ltd, 10, Bridge St, Caversham, Reading, Berkshire RG4 8AA
Speed of response: Time of call: 11.44am. The call was answered after one ring by a receptionist. She put the shopper on hold briefly and then an adviser took the call. 5/5
Telephone manner: The adviser introduced himself several times and explained what he does. He was patient and continually asked the shopper "is that ok?" after every suggestion. 5/5
Relevant qualifications: He said Fox Payne is part of the Openwork network, which means advisers are multi-tied when giving most types of advice. Mortgage advice, however, is whole of market. The adviser explained that he has a financial planning certificate and qualifications in mortgage advice. 2/5
Payment method: An initial consultation would be free. After this the shopper would have a choice of commission or fee-based payments on completion of the...
|
|
Looking for additional articles?
Search our database of over 3 million articles.
Looking for more in-depth information on this industry?
Search our complete database of Industry & Market reports by text, subject, publication
name or publication date.
About Goliath
Whether you're looking for sales prospects, competitive information, company
analysis or best practices in managing your organization,
Goliath can help you meet your business needs.
Our extensive business information databases empower business
professionals with both the breadth and depth of credible,
authoritative information they need to support their business
goals. Whether it be strategic planning, sales prospecting,
company research or defining management best practices -
Goliath is your leading source for accurate information.
|
|
