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Leading Governments Shifting Focus from e-Government to e-Governance Using New Technologies and Modified Service Delivery Models, According to Accenture Report.

Publication: Business Wire
Publication Date: 30-SEP-09 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
LONDON -- Leading governments are moving beyond traditional e-government initiatives to strengthen their relationships with citizens by using new technologies and modifying conventional models of service delivery in innovative new ways, according to a new Accenture report.

Entitled "From e-Government to e-Governance: Using new technologies to strengthen relationships with citizens," the report explores the strategic intent driving many governments to leverage new technologies and identifies 10 e-governance strategies governments are adopting to strengthen the governance relationship.

"We found that governments are adopting new strategies and adapting old ones to better engage the public, deliver more effective public services and enable citizens to contribute to improving their own social and economic conditions," said Greg Parston, director of Accenture's Institute for...

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