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Crisp Unveil World's First Automated User Behaviour Management Tool.

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M2 PRESSWIRE-16 September 2009-Crisp Thinking: Crisp Unveil World's First Automated User Behaviour Management Tool(C)1994-2009 M2 COMMUNICATIONS

RDATE:16092009

Crisp Thinking, the online child protection specialist, has this week unveiled a unique, groundbreaking risk-management feature for its revolutionary moderation tool NetModerator - Automated Behaviour Management (ABM).

Working in real-time, ABM allows NetModerator clients to automate responses to low-level rule infringements such as sharing phone numbers or profanity, stopping potentially serious offenders from taking root in the game.

Combined with NetModerator's highly accurate analysis engine, validated by Cambridge University at 98.4 per cent, ABM dramatically reduces the time needed to monitor the game, successfully removing the 'white noise' of low-level events from moderators' alert queues and leaving them free to concentrate on the most dangerous cases.

ABM allows moderators to set the system to issue automatic warnings to gamers in real-time when a rule is infringed. The system then takes a stepped-approach: issuing game rules, warning, silencing and ultimately kicking users automatically...