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Verizon Enterprise Center Steps Up Self-Service for SMB and Large-Business Customers; Automated Customer Care Becomes Even More User-Friendly for Business Customers News Release.

Publication: M2 Presswire
Publication Date: 02-SEP-09
Format: Online
Delivery: Immediate Online Access

Article Excerpt
M2 PRESSWIRE-2 September 2009-Verizon: Verizon Enterprise Center Steps Up Self-Service for SMB and Large-Business Customers; Automated Customer Care Becomes Even More User-Friendly for Business Customers News Release(C)1994-2009 M2 COMMUNICATIONS

RDATE:02092009

BASKING RIDGE, N.J. -- Verizon Business small- to medium-sized business (SMB) customers will now be able to take advantage of the big-business capabilities inherent in the Verizon Enterprise Center (VEC) customer portal. In addition, Verizon Business is helping its customers interact more efficiently with the company through an expanded set of automated customer-care capabilities.

Verizon Business has extended the range of online tools available to SMB customers. Now, the VEC's full suite of services - including reviewing and paying all Verizon invoices, to checking on the...

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