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What a recovery organization looks like: targets you should aim for to promote people's healing.

Article Excerpt
In your quest to make your organization recovery oriented, you may feel like you are boldly going but aren't sure what. What does recovery look like? How will you know when you get there? Perhaps a more controversial question is, How do we measure it?

We think these are pretty good questions. If you've been asking them, you probably are on the right track. So this month we describe some outcomes for you to aim for as you hurtle headlong toward that often elusive target called "recovery".

Before we get started, you may be interested to know that several evaluation instruments have been developed to measure recovery in behavioral healthcare organizations. Bill and his team at Boston University have created some very helpful tools, and Priscilla Ridgway and Larry Davidson, both at Yale, each have developed sophisticated ways of measuring on organization's recovery progress. This article is not in that league. Its purpose is to provide you with sort of a Reader's Digest version of recovery targets you can take aim at within your organization.

A welcoming environment

First, it's important to realize that becoming a recovery-based organization involves a lot more than adding the world "recovery" to your front door. This has happened not infrequently across the country and has become a major disappointment to a variety of funding sources and service participants alike. Unfortunately, having "recovery" on the front door has become meaningless.

What we would look for instead is a welcome sign. Yes, a welcome sign--imagine that !...

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