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Seppanen, M. S., S. Kumar, C. Chandra. 2005. Process Analysis and Improvement.

Publication: Interfaces
Publication Date: 01-JUL-07 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Seppanen, M. S., S. Kumar, C. Chandra. 2005. Process Analysis and Improvement.(Book review)

Article Excerpt
SEPPANEN, M. S., S. KUMAR, C. CHANDRA. 2005. Process Analysis and Improvement. McGraw-Hill/ Irwin, New York. 366 pp. $125.65. Process Analysis and Improvement provides a comprehensive coverage of the applicability of readily available software tools to various business-process-improvement (BPI) applications. In this light, the book provides valuable BPI-related information that is beyond traditional academic coverage. It gives the reader or student an understanding of the processes that comprise BPI and their application and execution, and an understanding of how to apply commonly available software to support the execution of these processes. The text covers software applications including Microsoft Visio, Microsoft Excel, Arena simulation software, and Microsoft Visual Basic for Applications (VBA). VBA...



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