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Neal Shudde 54, hatter.

Publication: Texas Monthly
Publication Date: 01-MAR-09 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Neal Shudde 54, hatter.(THE WORKING LIFE: Stories from the 9 to 5.)

Article Excerpt
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To be a good hatter, you have to listen to the customer. Be patient and let him or her tell you what they need to tell you. Sometimes they'll give you a lot of information that's irrelevant, like, "I was in my house sweeping and my hat fell off my head and into the ketchup and the cat ran out the door and ..." Just listen and keep asking questions.

Often men will come in and know exactly what they want. They'll have a picture of Wyatt Earp from a movie, that type of thing. In the old days they would come in with a newspaper or a book, and we'd get a hat with no creases and mock-shape the felt and ask, "Like this?" We have a customer right now who wants an Abbott and Costello hat for a comedy routine, and thanks to the Internet you can get a photo of just about any look. But we'll work from existing hats too. We had a customer named Grits Gresham, an...

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