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AAA Life Insurance Deploys inContact's ECHO Surveys.

Publication: Wireless News
Publication Date: 18-JUN-09
Format: Online
Delivery: Immediate Online Access

Article Excerpt
inContact, a provider of on-demand contact center software and agent optimization tools, announced that AAA Life Insurance Company has received excellent results using ECHO Survey (Every Customer Has Opinions), one of inContact's agent optimization tools to measure customer satisfaction levels.

ECHO provides customized survey options for companies to improve...

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