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"My door is always open".

Article Excerpt
Most managers claim that they are always available to their people and are glad to hear them out. Yet, ask the people themselves and you will frequently hear quite a different story. The truth is, many employees are by no means as sure of their welcome as their manager would have the rest of the world believe.

You, of course, are the exception. Or are you? Here is a short quiz that will help you answer that question with some degree of accuracy.

1. How long has it been since one of your people asked you for advice?
2. Do some of your people try to avoid discussing their work with you?
3. Do you feel--and show--impatience or annoyance when you are
consulted on individual problems?
4. Do you try to postpone such discussions indefinitely?
5. Do you feel that after you have listened to a problem, you have
done your job?
6. Do you usually close such discussions with some bromide like "Do
the best you can"? Or, do you roll up your sleeves and help find a
solution?
7. Are you inclined to be overly critical in meetings, with the result
that your people shy away from you outside the meeting room?
8. Do you make appointments to see your people, only to postpone them
because of "more pressing" business?
9. Which is more important to you: Solving the human problems of
managing, or getting on with the many responsibilities of your job?
10. When the performance of one of...

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