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Amex merging data: reconciling agency bookings, charge card transactions.

Publication: Business Travel News
Publication Date: 02-AUG-04 		Format: Online - approximately 1030 words
Delivery: Immediate Online Access

Article Excerpt
American Express has long been the industry's only purveyor of both charge cards and corporate travel management services, but now overtly is leveraging both sides of the house to provide merged reports for joint customers. The reports reconcile booked agency data with billed card data and bind what traditionally have operated as two autonomous sectors within the company. The merged reports will be available to corporate customers by December through the American Express @Work tool.

"It's the same tool our customers have been using, whether they were looking at just card or just travel information," said Yvonne Schneider, Amex vice president of global product development. "Now they just go to the view when they want to see both of them together."

Amex said an advisory group of a "handful of clients" already is using the reports. American Express last month demonstrated the tool at a customer conference and also said it will use...

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