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HSBC first to roll out BTI 'second generation' tool.

Publication: Business Travel News
Publication Date: 02-AUG-04 		Format: Online - approximately 1178 words
Delivery: Immediate Online Access

Article Excerpt
London -- HSBC last month rolled out its first general online booking system, becoming the first to use BTI's "second-generation" European booking tool.

Prior to its integration with HSBC, Republic Bank in the late 1990s built a pioneering but short-lived direct connection to British Airways (BTN, Aug. 2, 1999). Yet, the global travel team here has waited until now to deliver a program that it can integrate fully with HSBC's e-procurement strategy.

The reservations tool set-up is one of the most thoroughly plumbed into a company's e-processes on either side of the Atlantic. Tony Pilcher, head of global business travel management for HSBC, achieved this by seizing an opportunity to participate in the development of Hogg Robinson's new sell service reservations tool, BTI Online (see story, above). The tool features new-generation programming language, which made it easier to join up to HSBC's newly introduced e-procurement platform, Buysmart, a private-label adaptation of Ariba.

Consequently, the tool has the same look and feel as the rest of HSBC's intranet. Users enter the Buysmart catalog through their computer...

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