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Profiles In Travel Management: Philips Keeps Travel Team As It Outsources Operations.

Publication: Business Travel News
Publication Date: 17-AUG-09 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Royal Philips Electronics in June completed its transition to a hybrid outsourced model, through which its travel management company now handles global and individual country program management, consulting, support services and data consolidation across Philips' more than 35-country travel program. Meanwhile, Philips still has a team of seven strategic sourcing managers who manage global negotiations and contracting.

The outsourcing move followed Philips' global travel management consolidation with American Express Business Travel in 2008. While the Philips purchasing team maintains all travel strategic sourcing functions, Amex now handles the tactical and operational aspects of its $376.7 million global T&E program and also delivers data aggregation and hotel program support previously provided by other suppliers.

Amex provides local program management and coordinates with country CFOs and controllers. The TMC also manages local implementation of policy and such technology as self-booking tools and...

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