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Hyatt joins upscale competitors in checkin kiosk trials.

Publication: Business Travel News
Publication Date: 19-JUL-04 		Format: Online - approximately 639 words
Delivery: Immediate Online Access

Article Excerpt
Hyatt Hotels next month plans to begin testing lobby checkin/checkout kiosks at the Hyatt Regency O'Hare in Chicago and the Grand Hyatt New York, becoming the latest upscale chain to introduce the time-saving technology. Unlike high-speed Internet access, another technology especially valued by business travelers, lobby kiosks have been adopted primarily by the upscale segment of the industry. By contrast, midprice brands mostly have been the ones to install high-speed access and build the cost into the room rate (BTN, April 12).

Hilton Hotels Corp. took the lead on kiosks in February when it committed...

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