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Article Excerpt With a formalized sales program, presence in many large business centers and entry into the transcon battle, ATA Airlines is trying to penetrate deeper into the corporate market. BTN editors David Jonas and David Meyer last month met with George Mikelsons, ATA chairman, president and CEO, who returned froth retirement in August 2002.
BTN: Please explain how ATA has become more relevant to the business traveler.
George Mikelsons: Three, four, five years ago, we gave out straw hats and had palm trees painted on our planes because we primarily were attracting leisure travelers. Then we started flying into Philadelphia, New York, etc., and took the palm trees off. Now, on eight flights a day between Chicago and New York, you won't find one straw hat. It's laptops on top of laptops. For every, high flyer who wants Red Carpet lounges and upgrades, there are about 10 whose travel managers are saying, "Hey, let's look at these low-cost carriers."
BTN: What is your current business mix, and what do corporate deals look like?
Mikelsons: We have no sophisticated way of measuring business mix, but the percentage is huge. In typically business markets, we see more business travelers than leisure travelers. Three years ago, there were no corporate sales efforts. Now, when we knock on the...
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