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European carriers rethink business class commitment.

Publication: Business Travel News
Publication Date: 20-SEP-04 		Format: Online - approximately 690 words
Delivery: Immediate Online Access

Article Excerpt
European airlines have started a drastic restructuring of their short-haul business class services amid plummeting demand and a growing acknowledgement that the ground is where corporate travelers truly welcome differentiated treatment.

Aer Lingus announced in spring 2005 it will axe business class entirely on short-haul routes. SAS, by contrast, is to introduce what it calls a three-class service on intra-European flights beyond Scandinavia. The new third class, economy flex, gives the passenger an economy seat along with such expedited ground services as priority checkin and lounge use. Other benefits include free rebooking and refunds, advance seat reservation, complimentary food and drink onboard...

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