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Article Excerpt
Several U.S. government agencies are in the midst of deploying end-to-end travel management technologies--including pre-trip authorization, online booking, expense reporting and travel management company integration--as part of the General Services Administration's ETravel program. Aiming to consolidate processes across hundreds of government agencies and provide online booking and reimbursement technology for all civilian government employees within two years, the program is among the most widespread travel management initiatives ever undertaken.
So far, six government agencies have signed contracts with the vendors GSA selected. "Now begins the deployment," said GSA ETravel program manager Tim Burke during a panel at the Society of Government Travel Professionals held this month in Alexandria, Va. GSA said government agencies must select one of three ETravel end-to-end providers--CW Government Travel, Electronic Data Systems, or Northrop Grumman Mission Systems--by year-end and is slating full deployment across hundreds of governmental agencies for Sept. 30, 2006.
The ETravel program, which Burke described as an amalgam of corporate best practices, has its roots in corporate navel management, but given the federal government's sheer size and scope, the lessons learned and the level of success of the program is likely to shape developments in the corporate sector. "It is extremely ambitious but they've got some tremendous software involved," said Management Alternatives consultant Carol Salcito. "They'll have to do it...
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